Privacy
Policy
Last updated: December 2025
Introduction
PCGamer Kenya Ltd ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at pcgamer.co.ke, purchase products, or contact us.
Information We Collect
We collect information that you voluntarily provide when you:
- Place an order for a gaming PC or component
- Contact us via WhatsApp, email, or phone
- Sign up for updates or newsletters
- Visit our showroom
- Request a custom quote
How We Use Your Information
- Process and deliver your orders
- Communicate about your order status and delivery
- Provide customer support and warranty services
- Send you product updates, offers, and news (only if you opt-in)
- Improve our products and services
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. This includes secure communication via WhatsApp for order discussions, encrypted payment processing, and limited access to customer data within our team.
Your Rights
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing communications at any time
Contact Us
PCGamer Kenya Ltd
Email: privacy@pcgamer.co.ke
WhatsApp: +254 712 345 678
Address: Kimathi Street, Nairobi, Kenya